Work Experiences

The Collab Lab - Software Developer Intern

• Collaborating on a team of 4 developers to build a 'Smart Shopping List' web application using React and Firebase
• Actively participating in weekly demos, pair programming sessions, and PR reviews to ensure collaborative and communicative team environment
• Implemented unit and integration tests to ensure software software quality
• Led discussions on app improvements, delegated tasks, assisted teammates with troubleshooting, alleviating the support load on senior team members

Appian Corporation - Information Developer II

• Managed 20+ developer documentation releases during company growth from 5 to 12 products with docs-as-code process
• Led projects that streamlined documentation contributor experiences, driving efficient and collaborative doc workflows
• Wrote and consulted on UX content and messaging, crafting language to create custom user experiences

Pipedrive Inc. - Documentation Manager

• Managed and delegated documentation writing and publication tasks for 3 product suites
• Grew a team from 1 to 3 writers, establishing processes and style guide to create strong department foundation
• Implemented Google Analytics and Tableau dashboards to systematically collect and analyze data, empowering data-driven content decisions and enabling monitoring of KPIs.
• Led collaboration with product and design teams to conduct user research and increase in-app product usage